Unable to Reset my Community Edition Password

[sanikamal]

I have forgotten my Databricks Community Edition Password and I am trying to Reset the same using the Forgot Password link. It is saying that an Email will be sent with the link to reset the password but the Email is not coming.

[Kaniz · Accepted solution]

Hi @Sani Kamal​ , Thank you for reaching out!

Please share your relevant details with community@databricks.com.

[sanikamal]

I am already writing an email to you 7 days before.

No Response, So I am again writing another email to you.

In both emails, I got the same response but no action was taken.

"Thank you for reaching out!

Let us look into this for you, and we'll circle back with an update. "

Please help me as soon as possible🙏

[Kaniz]

Hi @Sani Kamal​ , I understand how frustrating this must have been for you.

We value our customers’ time, and this should not have happened.

I appreciate you making us aware of your negative experience.

We prioritize the issue you're facing with us, and our team is already working actively to resolve the issue. I'll notify you right away when it's fixed.

Please don't hesitate to contact us if you need further assistance.

[sanikamal]

Thank You, Finally able to reset password

[Kaniz]

Awesome!

Thank you for your update. Would you mind selecting the best answer?