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Administration & Architecture
Explore discussions on Databricks administration, deployment strategies, and architectural best practices. Connect with administrators and architects to optimize your Databricks environment for performance, scalability, and security.
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"Forgot my password" does not send mail to users in my organization.

deanb-everc
New Contributor

Hi, we are using databricks in my organization. SSO logins stopped working for us about a week ago. As a workaround, we asked our users to use the admin login page, and use their organization passwords. This didn't work because the passwords were incorrect, and the solution was to click on "forgot my password" and re-generate their passwords. This worked for some users, but some users simply do not get a mail to change the password. Our IT team checked and it's not a mailbox issue - they confirmed the mail doesn't arrive from databricks.

Does anyone know what can I do in order to mitigate this?

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