Hey @abrett86 !
This happens because the Databricks Academy platform tracks learning progress dynamically based on the specific partner domain instance where the coursework is executed.
When you moved to your new employer and accessed the platform via their Partner Academy portal, the system treated it as a new corporate account profile rather than a renewal path for your 2024 profile. Databricks tracks these metrics separately so your current company gets the active, compliance-related partner tier credit for your accreditation.
Even though you linked both your company emails under your single Accredible Credentials Wallet Dashboard, the individual badge items issued by Databricks will remain as separate records rather than automatically overwriting or consolidating.
And yes, your Accredible badges/certifications can be re-associated to a different company email by submitting a Training Support request.
What to do next
First, gather your credential links. Sign in to your Accredible profile at credentials.databricks.com and copy the URLs for each badge or certification you want transferred.
Use the Training Support contact form and open a ticket
https://help.databricks.com/s/contact-us?ReqType=training
Add the following details to help the agent complete the transfer efficiently:
Your old email address and your new company email
Your full name exactly as it appears on your credentials
Direct links or IDs for each badge/certification from Accredible
Whether you still have access to the old email (for verification)
An explicit request to transfer your Databricks Academy learning history to the new email and align your Accredible credentials
TL;DR
Databricks treats completions under a new company domain as a separate record so your new employer gets partner credit, which is why it didn't overwrite the old one. To fix this, you can easily have them merged! Just grab the credential links from your wallet and open a request with Databricks Training Support to manually transfer your learning history to your new email.
