Databricks Certification Exam Got Suspended. Need help in resolving the issue

[TanNguyen]

Hi @Cert-Team 

I was suspended by the proctor while taking the Data Engineer Professional exam this morning. 

I followed strictly the rules and focused 100% on the screen to answer the questions. 

The proctor asked me to show all around the room. I showed him immediately without delay. 

He asked me to contact you for support without explaining anything. 

Please kindly support me on this issue. 

my registered email is thientannguyen209@gmail.com

Thanks

Tan

[TanNguyen]

Hi @Cert-Team 

Please kindly help to support me in this case. It is 36 hours.

Thanks in advance

[Cert-Team]

@TanNguyen Apologies for the delay over this holiday weekend, please reach out to our support team for a resolution. 

[TanNguyen]

Hi @Cert-Team 

I raised 3 tickets on it from Friday last week. I created a new one anyway.

Request #00417212

ref:!00D610JGc4.!500Vp01Qd76:ref

Please kindly help to support.

Thanks

Tan

[Cert-Team]

@TanNguyen Thank you for raising a ticket with the suppor team, they have responded to ticket 00417039 and are awaiting your response.

[TanNguyen]

Hi @Cert-Team 

Thanks for replying. I replied to them through the email as suggested.

Thanks 

Tan