Databricks exam got suspended

[Sravan_venla]

Hello @Cert-Team ,

I had a very bad experience while I was taking the Databricks Certified Data Engineer Associate exam, on 30th July.  While I'm writing (nearly after 10minutes) my exam got suspended I think it due to my eye movement and I performed all the checks asked by the proctor. After a few minute conversation, exam got suspended was told that I did not meet the behavioral/environmental requirements. Even though, all the behavioral/room requirements mentioned kryterion were met. 

I have raised a query regarding same but have not received any confirmation email.
Please help me out immediately and reschedule my exam.

My webassessor Email ID: darisasravan44@gmail.com.

[Cert-TeamOPS · Accepted solution]

Hello @Sravan_venla ,

Thank you for reaching out to Databricks Community support!

We know how frustrating it must be for you. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:

Behavioral considerations
Room requirements

Thanks & Regards,
@Cert_TeamOPS