Exam suspension - AI Proctor eye movement etc.

[GerardAlexander]

I am somewhat disappointed at the AI Proctor(ing) during exam and then being suspended because a phone was to the right of the desk and folders in the far other side (that could not be read). All inaccessible. Technically in breach, but not really realistic as there is the eye and comms to listen via the AI. 

For all the talk about AI, this AI Proctor is silly. Thinking about a question means that most people gaze around looking at the window. That is not allowed. How do you expect people to spend an hour or 90 minutes without any head movement? 

That said, the response of we will be back "shortly" is a joke.

So what to do? Note that I am the type of person who can see the MERGE statement as being inadequate for Type 2 processing and noting that DLT with apply_changes improces this. 

Final questions: 1) Why can I not use a blank sheet of paper to not the tabel dependencies for questions? 2) Are there external locations to be used for the exam? - where I can use a piece of paper and reflect.

[BigRoux]

The best thing to do, which is what I do when I test, is to remove everything from your desk and everything withing view of your camera.  Hope this helps. Lou

[Cert-Team]

Hi @GerardAlexander For any certification related issues you can get support via our support team. For more information on requirements: 

• Understand the computer requirements
• Understand the room requirements
• Understand Behaviors to Consider when taking an online proctored exam

[GerardAlexander]

I know that. I just did another one and passed. But I am more interested in the resolution. Do I have to re-book? The point is people will get back to you "shortly". It is 96 hrs.

[Cert-Team · Accepted solution]

@GerardAlexander the support team received your request and responded, I will ask them to respond again, but please check to make sure it did not go into your spam folder.