Missed the certification exam due to timing [AM/PM] misunderstanding

[Meen]

Hi @admin   @cert-ops ,  @Cert-Team I had my exam on 19th July 2025[today] for 3:30 IST, but it seems it was 3:30 AM instead of PM. Because of the misunderstanding, I missed the exam today. I have already raised the ticket #0070277

Is there any other steps I can take to mitigate the issue and reschedule the exam. Thanks for the support 

[sridharplv]

Hi @Meen , Based on the ticket raised by you , support team will look and revert on it. Please wait for email reply in response to your ticket. All the best.

[cert-ops · Accepted solution]

Hello @Meen,

Sorry to hear you missed your exam window. Thank you for filling the ticket with our support team so they can review the case and determine next steps. Please note that we cannot provide support via community.

Thanks & Regards
@cert-ops