Missed the certification exam schedule - Reschedule is required

[RamaSubbaReddy]

Hi Team, @data_help @helpdesk 

I have missed the certification exam schedule. I thought it is 2PM instead of 2AM. Is there a possibility this can be reschedule to today anytime or tomorrow?

Thanks in advance for your comments.

Regards,

Rama

[RamaSubbaReddy]

@admin , @Cert-Team , please look into this issue.

[Cert-Team]

@RamaSubbaReddy - we cannot make the change without knowing your account login. Did you file a support ticket and give them your login ID? alternatively, log into your account and change the exam time.

[RamaSubbaReddy]

Hi Team,

Thank you for responding. Here is the login id "ramasubbareddy.kouluri@kpipartners.com". I have raised a ticket and didn't get any response. Here is the request number #00550197. I don't have access to reschedule.

Please let me know if any other information is required.

Regards,

Rama

[Cert-Team · Accepted solution]

Hi @RamaSubbaReddy I am told it has been rescheduled. You can log into your account and change the date time to your preferred time.

[victormaciel]

Olá, eu perdi meu horário da prova. Achei que tivesse marcado de 03:15PM mas, marquei de 03:15 AM. Não tenho mais acesso para remarcar a prova. Pode me ajudar? 

[Cert-Team]

@victormaciel I moved it to Saturday. Now you can go into your account and reschedule it to a date / time that works best for you.

[victormaciel]

Olá, @data_help @helpdesk.

Olá, eu perdi meu horário da prova. Achei que tivesse marcado de 03:15PM mas, marquei de 03:15 AM. Não tenho mais acesso para remarcar a prova. Pode me ajudar? 

[Michael_SmoothS]

@Cert-Team @Cert-TeamOPS 
I have created a ticket already on Tuesday about a suspended exam in which the training support team agreed to reschedule the exam to just provide a date and time. I did this yesterday morning, I scheduled my exam for December 19 at 11Am but i have received no response. When can I resume my exam the time I wanted to take it is going to pass in 30 mins. I can take the exam today any time just as long as it is before 8pm today. 

request number 00587578