Missed the certification exam schedule

[jkratky]

Hi Team, @data_help , @helpdesk 

I have missed the certification exam schedule. I thought it was planned for 1:30PM instead of 1:30AM. Is there any possibility this can be rescheduled to any time tomorrow? I have already filed a ticket in your support system but have not received any response yet. My email that I used for exam registration is jkratky@profinit.eu.

Thanks in advance for any comments. Any help would be greatly appreciated.

Best regards,

Jan

[szymon_dybczak]

Hi @jkratky ,

I think you already did the best thing you could do in this case - you filled a ticket to support. It takes some time until you get reply - but they always reply. So, be patient and I hope you will be able to reschedule your exam.

[cert-ops]

Hello @jkratky , 

Sorry to hear you missed your exam window. Thank you for filling the ticket with our support team so they can review the case and determine next steps. Please note that we cannot provide support via community (it is not advised that you post your email address here in community).

Thanks & Regards, 
@cert-ops