My Databricks professional certification exam was suspended for no reason

[Deb-123]

I wa giving my exam fairly on 23rd October. Suddenly the test sponsor paused my exam and asked me to look at the screen. I was looking at the screen but the questions were really big to had to scroll the screen. Also, I have a squint in my eye. I don't know if that caused confusion. Then suddenly as I was about to submit the exam, the test sponsor again paused the exam and asked me to show the surroundings.I showed them. Then they suspended my exam. I was giving my exam fairly and not getting involved in any malpractice. I never will. Please allow me reschedule my exam or evaluate whatever answers I marked as I had finished answering all the questions. I was just reviewing my answers when the exam wa paused for the second time. I really worked hard for the exam and this certification is very crucial for me. Appreciate your quick response. 

[Deb-123]

@Cert-Team I have also raised a support ticket . Ticket no # 00555026. Could you please look into this on priority as I need to complete this certification ASAP. I worked really hard and my exam was going well. I was just about to submit the exam. This is very frustrating.

[Cert-TeamOPS]

Hello @Deb-123 ,

Thank you for reaching out to Databricks Community support!

We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

[Deb-123]

@Cert-Team requesting your urgent help on this matter as my organisation is following up with me to complete this certification ASAP.

[Deb-123]

@Cert-TeamOPS Can you please look into this matter urgently. Support ticket raised. Ticket no # 00555026. Please help with this.