My exam has suspended

[nihalgeda]

My Databricks Certified Data Engineer Associate V3 exam got suspended with 18 minutes left to the test . 
I had also shown my exam room to the proctor. My exam got suspended due to eye movement. I was not moving my eyes away from laptop screen. Some questions are so big in the exam so I had to go through whole screen to read the questions.

I have raised a query regarding same but have not received any confirmation email.

My webassessor email:  Nihal.geda@impetus.com

Please kindly reschedule my exam

[Cert-Team]

Hi @nihalgeda The support team received your request, they will need to know a date / time that you are available to resume your exam.

[nihalgeda]

Hi @Cert-Team 

I shared my convenience data and time, but I did not get a reply back

[nihalgeda]

Hi @Cert-Team 

I have shared the date and time with you, But I did not reply back to you and I shared another time to reschedule my exam. Please reschedule my exam 

[Cert-Team · Accepted solution]

@nihalgeda Thanks for your patience with the process. The support team rescheduled your exam. Glad to see you were able to complete it! 

[harichandana]

My Databricks Certified Data Engineer Associate exam got suspended with 10 minutes. 
I had also shown my exam room to the proctor. My exam got suspended due to my room is not suitable to write online exam. so i want to re-schedule the exam.

I have raised a query regarding same but have not received any confirmation email.

My webassessor email:  d.harichandana@accenture.com

Please kindly reschedule my exam

[Cert-TeamOPS]

Hello @harichandana ,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:

Behavioral considerations
Room requirements
Thanks & Regards,
@Cert_TeamOPS

[shivangishreya3]

My Databricks Certified Data Engineer Professional exam was suspended approximately 30 minutes after it started, despite having shown my exam room to the proctor. I received a notification stating that my exam was suspended due to a suspected violation of the technical, behavioral, and/or environmental requirements for an online proctored exam.

I believe this may have been an error, and I would like to request a reschedule for my exam. Please let me know the next steps required to proceed.

My webassessor email:  shivangishreya396@gmail.com

Please kindly reschedule my exam

[Cert-TeamOPS]

Hello @shivangishreya3 ,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:

Behavioral considerations
Room requirements
Thanks & Regards,
@Cert_TeamOPS

[deanmeisong]

My databricks professional data engineer exam is suspended and you sent me an email asked me to reschedule it on 3th June 2025, and i replied to you saying my preferred time is 22:00 5th 2025. But till now, i haven't got any reply from you. 

If Databricks is unable to accommodate the date I suggested, I’m more than willing to compromise. Perhaps the team could instead select a time that works best for them to reschedule the exam. At this point, that’s the most I can reasonably offer.

I’m genuinely finding it difficult to continue investing time and energy into preparing for the exam, only to be left in uncertainty.

I’d greatly appreciate your help in arranging a rescheduled exam at any time that suits the Databricks team.

[Cert-Team]

@deanmeisong i have no way to follow up on this without a ticket number. It is advised to send two date / times. 

[harishmuddam7]

Today My databricks certified associate dataengineer certification exam, after 30 mins of started the exam suspended popup showed and the procter are verified my room, suddenly procter notified suspected voilation is done, but there is no suspected voilation, might be its technical issue. Please reschedule the exam. Thank You

Best Regards,

Harish Muddam

[Cert-Team]

@harishmuddam7 our support team can help you with that: https://help.databricks.com/s/contact-us?ReqType=training

[Pommland]

I did not get response from Databricks  after sent a ticket #00709621