Dear Team,
I am writing to kindly inquire about the status of my certification. I successfully completed my test on October 15th, 2024, and received a temporary pass notification. However, it has now been over 48 hours, and I have yet to receive my official certificate.
I have also raised a ticket, #00552222, regarding this matter. May I kindly ask if you could look into it at your earliest convenience?
Thank you for your attention to this, and I look forward to your response.