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Certifications
Join dynamic discussions on Databricks certifications within the Community. Exchange insights, tips, and experiences to help prepare for certification exams and validate your expertise in data engineering, analytics, and machine learning.
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Suspended Exam? Don't worry! Our support team can help!

Cert-Team
Databricks Employee
Databricks Employee

Taking exams is so stressful already, and if your exam gets suspended it is extra stressful. Don't worry! Our support team is awesome and will help you get back on track.

The most important step is to file a ticket in our Help Center. Be sure to include the following details in your ticket:

  • Username
  • Exam name

NOTE: Please do not post your exam username publicly, such as here in the community forums, as this is private information.

The process will be faster if you can also offer a couple of dates/times that you are available to resume your exam. Once the support team has you rescheduled, you can log into your test taker account and resume your exam exactly where you left off. For more information please visit Certification FAQ

54 REPLIES 54

Adnan52110
New Contributor II

Dear Team,

I have faced the same issue of exam suspension of Databricks Data Engineer Certified Associate because of eye movement.

I've raised the ticket through help center with request #00395360.

Can someone help me to re-schedule my exam on 12th Novemeber 2023 : 11 PM EST.

Your help is really appreciated.

nileshgupta
New Contributor III

Dear Team,

I have faced the issue of exam suspension of Databricks Data Analyst Certified Associate because of his messaged me about some movement.

I show him my entire room everything. and now in web assessor account my exam in in-progress please allow me to give the exam asap

I've raised the ticket through help center with request #00499857.

Can someone help me to re-schedule my exam on 10th July 2024 : 2 PM IST.

Your help is really appreciated.

Hello @nileshgupta @

Thank you for reaching out to Databricks Community support!

We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Room requirements

Behavioral considerations
Thanks & Regards
@Cert_TeamOPS

Hello @Cert_TeamOPS

Thanks for the reply

Its really appreciated, Please do it asap.

Thanks & Regards

@nileshgupta 

litu009
New Contributor II

Hi Team,

I have faced the same problem. Raised request for the same #00514161.Did not get any response yet.

I want to take exam asap as it is required for me. Kindly help me to resolve this and schedule an exam in coming weekends.(10th Aug Saturday 11am EST or any available time)

Certification: Databricks Data engineer Professional

10th Aug Saturday 11am EST

Looking forward to your quick resolution. Thanks!

Cert-TeamOPS
Databricks Employee
Databricks Employee

Hello @litu009 ,


Thank you for reaching out to Databricks Community support!

We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Room requirements

Behavioral considerations

Thanks & Regards
@Cert_TeamOPS

Abid_Shaik
New Contributor III

Hi Team,

I have registered for Databricks Certified Data Engineer Associate on 23rd september 2024 8:00 PM IST.

After Launching the exam window , within seconds Exam has been suspended. 

@Cert-Team Please kindly help me on this issue.

@Cert-Team please reschedule my exam as soon as possible. I will be able to attend the exam on 25th september 2024 8:00 PM IST 

user name : Abid shaik

Exam name : Databricks Certified Data Engineer Associate

Thanks,

Abid Shaik

Hello @Abid_Shaik ,
Thank you for reaching out to Databricks Community support!
We know how frustrating it must be for you. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:
Behavioral considerations
Room requirements
Thanks & Regards,
@Cert_TeamOPS

ak_sri
New Contributor II

Hi Team,

 

I am also facing the same issue my exam got suspended can you please help in this.

 

Ticket No - #00541060

Cert-TeamOPS
Databricks Employee
Databricks Employee
Hello @ak_sri ,
Thank you for reaching out to Databricks Community support!
We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements
Thanks & Regards
@Cert_TeamOPS

amit_ku
New Contributor II

Hi Team,

 

I am also facing the same issue my exam got suspended can you please help in this.

 

Ticket No - #00542974

Cert-TeamOPS
Databricks Employee
Databricks Employee
Hello @amit_ku ,
Thank you for reaching out to Databricks Community support!
We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements
Thanks & Regards
@Cert_TeamOPS

Abid_Shaik
New Contributor III

Hi team,

My exam was re-scheduled on 30 september 2024 8:00PM IST, whwn i click the launch button again my exam was suspended . this was the 2nd time my exam got suspended.@Cert-Team , can you please help me on this issue. I need to clear the exam . please help me to re-schedule my exam.

user name : Abid shaik

Exam name : Databricks Certified Data Engineer Associate

Thanks,

Abid Shaik

Hello @Abid_Shaik ,
Thank you for reaching out to Databricks Community support!
We know how frustrating it must be for you. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:
Behavioral considerations
Room requirements
Thanks & Regards,
@Cert_TeamOPS

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