Unable to Book Certification Exam Due to Webassessor Issue

[Techie007]

I previously raised a support request regarding a Webassessor/Kryterion account issue preventing me from scheduling a Databricks certification exam. Kryterion support redirected me to Databricks support. I submitted the form and received the confirmation email, but have not received further updates for 72+ hours. Could someone advise on escalation or expected resolution time?

[Sumit_7 · Accepted solution]

@Techie007 - I just tried and works for me - try using a different device and network. If the issue still persists work with support team again. Hope it gets working for you soon.

[Techie007]

The issue is basically related to my old Webassessor account/email and I may need the account reset/deleted/disassociated before I can book the cert test.