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Data Engineering
Join discussions on data engineering best practices, architectures, and optimization strategies within the Databricks Community. Exchange insights and solutions with fellow data engineers.
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Contact Support re Billing Error

lawrence009
Contributor

How do I contact billing support? I am billed through AWS Marketplace and noticed last month the SQL Pro discount is not being reflected in my statement.

5 REPLIES 5

Ajay-Pandey
Esteemed Contributor III

In AWS portal you will find an option for support raise your request from there.

Ajay Kumar Pandey

Ajay-Pandey
Esteemed Contributor III

This link will help you

Ajay Kumar Pandey

karthik_p
Esteemed Contributor

@Lawrence Chen​ best way to resolve billing issues is to reach data bricks support team through your support account and raise ticket

jose_gonzalez
Databricks Employee
Databricks Employee

Adding @Vidula Khanna​ and @Kaniz Fatma​ for visibility

santiagortiiz
New Contributor III

Hi, could anybody provide a contact email? I have sent emails to many contacts described in the support page here and in AWS, but no response from any channel. My problem is that databricks charged me by the resources used during a free trial, what it's a completely scam!!!

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