Databricks Academy content for Azure Databricks Customers

[verargulla]

Hi! We've recently provisioned an Azure Databricks workspace and started building our pipelines. Do we qualify as Databricks 'customers' who have free access to all self-paced content on Databricks Academy? If so, how do we access it? We don't have any account managers as we provisioned the workspace ourselves on our Azure subscription.

I signed up to Databricks Academy using the email address which provisioned the Azure Databricks resource but I still see only publicly available training content (which is not free).

Please help! I contacted Databricks Training support by email but they don't respond (been three days now). 😞

[Kaniz_Fatma]

Hi @Ver Argulla​, Thank you for reaching out! 

Please submit a ticket to our Training Team here: https://help.databricks.com/s/contact-us?ReqType=training and our team will get back to you shortly.

[verargulla]

Thanks @Kaniz Fatma​ 

However, I have done that prior to posting here, and it's been close to a week but I haven't heard back from the training team, hence I posted here.

My request # is 00234178. Maybe someone here knows how to escalate?

[Anonymous]

Hi @Ver Argulla​ 

Hope everything is going great.

Just wanted to check in if you were able to resolve your issue.

If yes, would you be happy to mark an answer as best so that other members can find the solution more quickly? If not, please visit the credible site.

[verargulla]

Hi @Vidula Khanna​ , unfortunately, your Training Support Team never replied to me after several follow ups.

What I did and this is what I would suggest others to do: Add Databricks Sales people on LinkedIn in your city/region (I'm in Sydney) and message them there directly. That's what worked for me, which, as a customer, is I guess not the best experience.

[fpasid]

They changed the registration process and added 'Additional Fields' section, where you can provide your company email address, that you use in Azure Databricks. This worked automatically for me and I can access the self-paced trainings for free now.