โ10-26-2022 09:11 AM
HI Team,
we have mounted our s3 buckets 2-3 years back and we don't have a place that has been maintained with config that are used to mount s3 bucket on data bricks instance. can we get complete config and keys/profiles that are used to mount s3 bucket in data bricks
โ10-28-2022 02:14 AM
Hi @karthik pโ, Databricks offers a number of plans that provide you with dedicated support and timely service for the Databricks platform and Apache Sparkโข.
If your organization does not have a Databricks support subscription, or if you are not an authorized contact for your companyโs support subscription, you can find answers to many questions on the Databricks Help Center.
If you are already an authorized Databricks support contact for your organization, this article shows you how to manage the support process.
Your organization must have a Databricks Support contract, and your email address must be registered as an authorized support contact. See Enable and create connections (admin only).
Contact us if you want to learn more about purchasing a Databricks Support contract using this request form.
โ10-27-2022 05:43 AM
Hi @karthik pโ, This is most easily done via the AWS Management Console, which allows you to access and manage Amazon Web Services through a simple and intuitive web-based user interface.
If that doesn't help you, you can raise a support ticket with us wherein the platform administrator can help you.
โ10-27-2022 12:42 PM
@Kaniz Fatmaโ Tried that, but unable to raise support ticket, getting below error . I am admin and for our org account no other admin is there, unable to add in manage contacts also . can you please help to resolve this
You do not have access to submit a case. You can just view your organization's cases. In Case of any query Please contact your admin
โ10-28-2022 02:07 AM
Hi @karthik pโ, Were you able to check the security credentials under your AWS management console? Try this and let us know if that helps.
โ10-28-2022 02:14 AM
Hi @karthik pโ, Databricks offers a number of plans that provide you with dedicated support and timely service for the Databricks platform and Apache Sparkโข.
If your organization does not have a Databricks support subscription, or if you are not an authorized contact for your companyโs support subscription, you can find answers to many questions on the Databricks Help Center.
If you are already an authorized Databricks support contact for your organization, this article shows you how to manage the support process.
Your organization must have a Databricks Support contract, and your email address must be registered as an authorized support contact. See Enable and create connections (admin only).
Contact us if you want to learn more about purchasing a Databricks Support contract using this request form.
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