I cannot access my account, please help

[KaushalPatidar]

Hi, when I am trying to log into my account, its showing "invalid email address and password". But,I am sure everything is correct. I request @Kaniz Fatma​ , @Harikrishnan Kunhumveettil​ and @Prabakar Ammeappin​ to please look into it and resolve this issue, its urgent. Thank you!

[Kaniz_Fatma]

Hi @Kaushal Patidar​ , Can you please email me your confirmed email I'd through which you were accessing the Community edition?

[KaushalPatidar]

@Kaniz Fatma​ I have mailed you on Linkedin, please check it.

[Kaniz_Fatma]

Hi @Kaushal Patidar​ , Thanks for sending.

[Kaniz_Fatma]

Hi @Kaushal Patidar​ , Did you try resetting your password using this Forgot Password link?

[KaushalPatidar]

Hi @Kaniz Fatma​ , I have clicked on forgot password for resetting the password but I am not getting any password reset link. I have checked my inbox and also the spam folder.

Is there any other way?

[Kaniz_Fatma]

Hi @Kaushal Patidar​ , Our concerned team is working towards resolving it. Please bear with us while we sort this out. Thanks.

[KaushalPatidar]

Hi @Kaniz Fatma​ , thank you for co-operating with this issue. But, its not resolved yet.

I need my account as soon as possible, it will be very helpful if you could help me restore it today.