โ12-23-2021 08:25 PM
Hi, when I am trying to log into my account, its showing "invalid email address and password". But,I am sure everything is correct. I request @Kaniz Fatmaโ , @Harikrishnan Kunhumveettilโ and @Prabakar Ammeappinโ to please look into it and resolve this issue, its urgent. Thank you!
โ12-23-2021 11:25 PM
Hi @Kaushal Patidarโ , Can you please email me your confirmed email I'd through which you were accessing the Community edition?
โ12-23-2021 11:43 PM
@Kaniz Fatmaโ I have mailed you on Linkedin, please check it.
โ12-23-2021 11:45 PM
Hi @Kaushal Patidarโ , Thanks for sending.
โ12-24-2021 06:33 AM
Hi @Kaushal Patidarโ , Did you try resetting your password using this Forgot Password link?
โ12-24-2021 08:10 PM
Hi @Kaniz Fatmaโ , I have clicked on forgot password for resetting the password but I am not getting any password reset link. I have checked my inbox and also the spam folder.
Is there any other way?
โ12-25-2021 12:07 AM
Hi @Kaushal Patidarโ , Our concerned team is working towards resolving it. Please bear with us while we sort this out. Thanks.
โ12-26-2021 09:00 PM
Hi @Kaniz Fatmaโ , thank you for co-operating with this issue. But, its not resolved yet.
I need my account as soon as possible, it will be very helpful if you could help me restore it today.
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