If your voucher code is not working, it could be due to the following reasons:
The voucher code has expired
Products in your shopping cart are not eligible for the discount
Terms and conditions are not met
If applying a "new user only voucher" and our system detected that another account has logged in using the same device before
The user’s phone number is on our fraudulent blacklist
Your voucher code can be reused under the following conditions:
You cancel the order before making payment
Seller cancels the order
The entire order is being refunded
The voucher is still within the validity period
Regards,
Will
