Databricks workspace issue

[mouni2]

Hello Databricks Support Team,

I am unable to access my Databricks workspace due to a login redirect loop.

When I sign in, my Databricks account is displayed correctly. However, when I click on the account/workspace, I am redirected back to the Databricks sign in page instead of entering the workspace. This happens repeatedly.

Please investigate whether this is related to authentication, account-to-workspace mapping

Thank you for your assistance. 

[Louis_Frolio]

Hey @mouni2 , is this Databricks Free edition or paid Databricks?    I am going to assume you are using Free Edition so here are some things to consider:

What you’re running into is almost always a browser cookie issue. Specifically, the browser is blocking third-party cookies between the Databricks login domain and your workspace domain. When that happens, the login session can’t stick, so you get bounced back to sign-in over and over again.

With Free Edition, authentication starts on the Databricks login service (login.databricks.com) and then redirects you to your workspace, which lives on a different Databricks domain. If cross-domain cookies are blocked, the redirect completes but the session doesn’t persist — hence the loop.

What I’d do first:

• Enable third-party cookies (or add explicit site exceptions) for both the Databricks login domain and your workspace domain, then try again.

• If you’re on Safari, temporarily disable “Prevent cross-site tracking.” If you’re on Chrome or Edge, allow third-party cookies (or add exceptions) and turn off any privacy or ad-blocking extensions just for Databricks.

• Try a different browser or a fresh browser profile to rule out extensions or managed policies interfering.

Authentication specifics for Free Edition

A couple of important constraints to keep in mind with Free Edition:

• Free Edition supports only email OTP, Sign in with Google, or Sign in with Microsoft. Enterprise SSO isn’t available, so be sure you’re using the same method you originally signed up with.

• Free Edition gives you exactly one workspace and no Account Console access. Because of that, redirect loops are almost never about workspace mapping — they’re almost always cookie or session related.

Stepby-step troubleshooting

1. • login.databricks.com

   • your workspace domain (for example, a region-specific *.databricks.com URL)

     Then sign in again using the same method you used when creating your Free Edition account.

     Clear cookies and site data for Databricks domains:

2. Temporarily disable privacy or anti-tracking extensions, along with any corporate browser policies that block third-party cookies, and retry. 

3. Try using an incongnito browser.

4. Test in an alternate browser (for example, Chrome instead of Safari) or a clean browser profile to isolate local settings.

5. If you recently migrated from Community Edition, double-check that you’re selecting the Free Edition workspace — after migration, you may see more than one option.

Hopefully this gets you past your issue.

Regards, Louis.