Cannot create account on learning platform

[Deuterium]

Hello,

I passed the Lakehouse fundamentals certification and I tried to create an account on the learning platform to get my credentials (https://v2.accounts.accredible.com/login?app=recipient-portal&origin=https:%2F%2Fcredentials.databricks.com%2Fissuer%2F45847%2Fcollections), but I get this error message :

Does anyone got an idea ?

Thanks

Deuterium

[Anonymous]

Hi @Charlotte Rieux​ 

Thank you for reaching out! 

Please submit a ticket to our Training Team here: https://help.databricks.com/s/contact-us?ReqType=training  and our team will get back to you shortly. 

[Anonymous]

Hi @Charlotte Rieux​ 

 I'm sorry you could not find a solution to your problem in the answers provided.

Our community strives to provide helpful and accurate information, but sometimes an immediate solution may only be available for some issues.

I suggest providing more information about your problem, such as specific error messages, error logs or details about the steps you have taken. This can help our community members better understand the issue and provide more targeted solutions.

Alternatively, you can consider contacting the support team for your product or service. They may be able to provide additional assistance or escalate the issue to the appropriate section for further investigation.

Thank you for your patience and understanding, and please let us know if there is anything else we can do to assist you.