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05-11-2023 01:32 AM
I couldn't log into my databricks account for a community version so I decided to reset my password. When I got the password reset link and inserted new password, the window just freezes and circle spins forever. What should I do? I wanted to access my saved notebooks which I use for learning, please help.
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05-25-2023 01:37 AM
Hi @Bartosz Duzinkiewicz
Thank you for reaching out, and we’re sorry to hear about this log-in issue!
We have this Community Edition login troubleshooting post on Community. Please take a look, and follow the troubleshooting steps.
If the steps do not resolve the log-in issue, then please email feedback@databricks.com for further assistance.
Please write an email to help@databricks.com.
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05-11-2023 04:08 AM
Hi @Bartosz Duzinkiewicz
Thank you for reaching out!
Please submit a ticket to our Training Team here: https://help.databricks.com/s/contact-us?ReqType=training and our team will get back to you shortly.
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05-11-2023 04:38 AM
@Vidula Khanna I hope that you mean that I should fill this from the link you sent me. I can see that on the website there is also submit case button but I can not log into my workspace there. That is why I filled the form on the screenshots, let me know if that is ok. Moreover I have noticed that the form itself dont have Databricks Community Edition category so I inserted my problem as Other, hope that it is okay.
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05-25-2023 01:37 AM
Hi @Bartosz Duzinkiewicz
Thank you for reaching out, and we’re sorry to hear about this log-in issue!
We have this Community Edition login troubleshooting post on Community. Please take a look, and follow the troubleshooting steps.
If the steps do not resolve the log-in issue, then please email feedback@databricks.com for further assistance.
Please write an email to help@databricks.com.
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![](/skins/images/97567C72181EBE789E1F0FD869E4C89B/responsive_peak/images/icon_anonymous_message.png)