Databricks community password window freezes (circle spins forever)

[B4rt3k]

I couldn't log into my databricks account for a community version so I decided to reset my password. When I got the password reset link and inserted new password, the window just freezes and circle spins forever. What should I do? I wanted to access my saved notebooks which I use for learning, please help.

[Anonymous]

Hi @Bartosz Duzinkiewicz​ 

Thank you for reaching out! 

Please submit a ticket to our Training Team here: https://help.databricks.com/s/contact-us?ReqType=training  and our team will get back to you shortly. 

[B4rt3k]

@Vidula Khanna​  I hope that you mean that I should fill this from the link you sent me. I can see that on the website there is also submit case button but I can not log into my workspace there. That is why I filled the form on the screenshots, let me know if that is ok. Moreover I have noticed that the form itself dont have Databricks Community Edition category so I inserted my problem as Other, hope that it is okay.

[Anonymous · Accepted solution]

Hi @Bartosz Duzinkiewicz​ 

Thank you for reaching out, and we’re sorry to hear about this log-in issue! 

We have this Community Edition login troubleshooting post on Community. Please take a look, and follow the troubleshooting steps. 

If the steps do not resolve the log-in issue, then please email feedback@databricks.com for further assistance. 

Please write an email to help@databricks.com.