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Certificate and Badge not received yet

hareesh
New Contributor III

Hi Team,

I havenโ€™t received my certificate and badge yet from Databricks for the โ€œDatabricks certified Data engineer associate v2โ€ exam completed on 14th April. I have also raised a ticket yesterday but no response.

registered email id: hareesh.subramanian@accenture.com

Any help is greatly appreciated!

5 REPLIES 5

Anonymous
Not applicable

Hi @Hareesh Subramanianโ€‹ 

Thank you for reaching out! 

Please submit a ticket to our Training Team here: https://help.databricks.com/s/contact-us?ReqType=training  and our team will get back to you shortly. 

hareesh
New Contributor III

Hi @Vidula Khannaโ€‹ - I have already raised a ticket and didn't received any response yet. Could you please check and help on this.

Please refer the ticket #00315589 which I raised again today.

hareesh
New Contributor III

@Vidula Khannaโ€‹  : Could you please assist on this issue at the earliest. It's getting delayed more than 72 hours after completing the exam on 14th April.

I have raised tickets (00315472, 00315376) but below is the response from them for both the tickets:

"Comment description:

Hi Hareesh,

Thank you for reaching out to Databricks support!

I'm sorry to hear you didn't receive your certificate or badge after passing the exam.

Please be aware that after passing your exams, you will receive your certificate or badge within 24-48 hours.

If you haven't received your certificates or badge after 48 hours, please open a support ticket or respond to the same ticket."

Anonymous
Not applicable

Hi @Hareesh Subramanianโ€‹ 

We are going through a contract renewal with our vendor, Accredible. Once our new contract goes through you will get your badge this week.

Thank you for understanding.

jose_gonzalez
Databricks Employee
Databricks Employee

Hi @Hareesh Subramanianโ€‹,

Just a friendly follow-up. Are you still looking for help or you already receive your badge yet?

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