Databricks Credentials/badge not generated

[akashsharma7119]

I completed my Databricks Certified Data Engineer Associate certification on 16th March but still have not received the certificate.

Although I have raised a support ticket as well with "request number: 00294533" and "Unique TicketId: [ [ ref:_00D61JGc4._5008Y27BJn4:ref ] ] " which states that it will be received within 48 hours and now it's almost 3 days now.

@Nadia Elsayed​ @Vidula Khanna​ , Can you please help me with this?

[Anonymous]

Hi @Akash Sharma​ 

Thank you for reaching out! 

Please submit a ticket to our Training Team here: https://help.databricks.com/s/contact-us?ReqType=training  and our team will get back to you shortly. 

[akashsharma7119]

Hi @Vidula Khanna​ ,

I have already raised one with ticket number: 00294533 and I have stopped receiving response on that. To my surprise, I am not able to open a new ticket, everytime I submit, I never get the ticket details in my email.

[Anonymous]

Hi @Akash Sharma​ 

Hope all is well! Just wanted to check in if you were able to resolve your issue and would you be happy to share the solution or mark an answer as best? Else please let us know if you need more help. 

We'd love to hear from you.

Thanks!

[akashsharma7119]

Hi @Vidula Khanna​ 

I am still having the issue and neither I have received the certificate/credentials nor I am receiving a proper response from the databricks team on my ticket.

[akashsharma7119]

@Kaniz Fatma​ @Nadia Elsayed​ 

Looking for some assistance here.

below are the tickets assigned to my case for your reference:

Ticket Number: #00294533 

Ticket Number: #00295141 

[akashsharma7119 · Accepted solution]

Just to give an update here, I received the Badge today.