Delay in certification

[Databricszman]

I recently completed Databricks Spark 3.0 certification ( Dec 30 2021) but I am yet to receive certificate copy in my email address. It was been told that certificate will be sent over email within 7 days after the exam. It’s already crossed 6 days . Any idea when I can expect certificate? How long it may take?

[Anonymous]

@Usman Kunnath​ - Hello! My name is Piper and I'm one of the moderators for Databricks. @Kaniz Fatma​ is the point of contact for these issues. She will get back as soon as she can.

[Databricszman]

Thank You @piper , appreciate your quick response.

Hi @Kaniz Fatma, kindly assist as soon as you can.

[Kaniz_Fatma]

Hi @Usman Kunnath​ , Congratulations on the completion of your certification!

You'll definitely receive your certificate. I'll relay this to the concerned team and provide you with the certificate and badge as soon as possible.

In the meanwhile can you please file a support ticket and share with me the ticket details?

You can file your support ticket here:- https://help.databricks.com/s/login/?ec=302&startURL=%2Fs%2Fsubmitrequest

[Databricszman]

Ticket already raised, Number is : 00128193

[Kaniz_Fatma]

Thank you so much for sharing the ticket number. It'll help us to resolve your issue asap. Thanks again.

[Databricszman]

Thanks for looking into it. I will wait for your email with certificate details.

[Kaniz_Fatma]

Noted. Thanks.

[Databricszman]

Any update

[Kaniz_Fatma]

Hi @Usman Kunnath​ , The team is working on it. Please bear with us while we fetch you the certificate and badge.

[Databricszman]

Could you pls provide any ETA

[Databricszman]

Any eta can be provided ?

[Kaniz_Fatma]

Hi @Usman Kunnath​ , The concerned team is working on it. Please give us at least 24 hours. It'll be resolved. Sorry for the delay. Please bear with us while we sort this out. Thanks.

[Databricszman]

Unfortunately I don’t see any email yet , any confirmed eta can be shared ? Sorry to bother you…

[Kaniz_Fatma]

Hi @Usman Kunnath​ , We're working on it. Please wait for some time while we issue your certificate and badge. Thanks