Community Edition Login Issues Below is a list of troubleshooting steps for failing to login with email/password at community.cloud.databricks.com: ...

[Anonymous]

Community Edition Login Issues

Below  is a list of troubleshooting steps for failing to login with email/password at community.cloud.databricks.com:

 

Troubleshooting Tips

• If this is your first time logging in, ensure that you did indeed sign up for Databricks Community Edition at databricks.com/try-databricks.

• Signing up for a Databricks trial will not give you access to Community Edition

 

• Note: If you never chose this ^ gray linked option upon sign in, you are not participating in the Databricks Community Edition.

If you signed up before May 14, 2022 -

• Please confirm that the email you are using upon re-sign in has the correct upper/lowercase convention you used to sign up. Both the username part and the domain part are case-sensitive. The email upper/lowercasing you signed up with can be found in your initial welcome email:

 

• Ex: if you are trying to sign in as john.smith (instead of John.Smith) @domain.net, you will get an error.

• Your domain needs to be all lowercase:
  • For example, John.Smith@YAHOO.COM should be entered as: John.Smith@yahoo.com.

• And if your email domain is one of the following: @gmail.com, @googlemail.com, @hotmail.com, @live.com, enter your email as all lower case, remove any dots, and remove any “+” signs and everything after the plus sign from the username/email address.
  • For example, if you signed up as John.Smith+work@gmail.com, you should login as: johnsmith@gmail.com

If you are still running into issues, your workspace might be locked temporarily because of unusual activity, please reach out to feedback@databricks.com.

Thank you!

[Sebastian86]

I have the same issue: We were not able to find a Community Edition workspace with this email

How can it be resolved ?

[louislepogam]

Hi, 

I wrongly create a 14 trial instead of the community account. How can i switch back to community version? 

Thanks

Louis

[fredy-herrera]

Hi

Same problem for me. Worskapce seems blocked. I try to reset the password I never receive the emails

Fredy

[Nicolas_V]

Hello,

I've created my account and use it yesterday with the email adress I am using here. But today when I try to connect I have this message :

"You entered an invalid email or password. For help, see Community Edition Login Issues."

And if I click on "Forgot Password?", I don't receive any email (I've checked the spams).

Could you please help me to retrieve my account (and my work of yesterday) ?

Best regards

[JaxTheBoi]

I keep getting logged out, then I get the message 'We were not able to find a Community Edition workspace with this email.' When I try to reset password I get an email and when I reset it I get 'Your password was successfully reset but we were not able to find a Community Edition workspace with this email.' 


So every time I am logged out I have to create my account from scratch again which it surprisingly lets me do but that means all my experiments are lost.

[MKSodhi]

Hello,
I am unable to log into my Community Edition account. When I try to use my email and password, I receive the message: "You entered an invalid email or password." However, this cannot be the case as I just created the account yesterday.

[codevan]

Same here.  I can log in to some content but access policies seem to have changed.  One of my credentials has already expired and I've got another expiring later this month, and I still can't get access to the resources I need to update my certs.  Come on Databricks, your certification program is wasted if you you preclude access to practitioners.

Access issues:

(1) Access to the academy (https://customer-academy.databricks.com/learn)

is restricted to DB005A [FREE PUBLIC] Databricks Academy Catalog). 

"My learning" is missing with: "Whoops, there's nothing here. Looks like there’s nothing for you to do in this area right now."  

(2) Access to the community edition, and the support portal appears to have been revoked.  

We were not able to find a Community Edition workspace with this email.

(3) Access to the help  center has gone:

You currently do not have access to Help Center.

Please reach out to your admin or send an email to help@databricks.com

[saital]

same problem I have, would you please help to solution ?