03-01-2022 10:01 AM - last edited on 07-12-2023 07:07 AM by repenny
Community Edition Login Issues
Below is a list of troubleshooting steps for failing to login with email/password at community.cloud.databricks.com:
Troubleshooting Tips
If you signed up before May 14, 2022 -
If you are still running into issues, your workspace might be locked temporarily because of unusual activity, please reach out to feedback@databricks.com.
Thank you!
08-17-2022 12:36 PM
I removed the dot from my email and it worked.
example try:
firstname.lastname@gmail.com
as
firstnamelastname@gmail.com
08-23-2022 04:14 PM
I have same issue whit login.
My account mail is cuadro79@hotmail.com
Can't log in because wrong password and try to recover my password and I don't receive email
Pease help me
08-23-2022 04:33 PM
08-23-2022 07:44 PM
As a person who spends 40+ hours a week to make this forum great, that is hard to hear @Michael Weinhauer .
As you are likely well aware, the Community Edition is an unsupported product meaning that my team (a team that has nothing to do with the Community Edition product) takes time out of their busy days to try and track down all these issues.
We really appreciate your patience and of course wish we could deliver a better experience. I would definitely suggest looking into a different subscription option if access to official Databricks Support is that important to you.
Lastly, will you please confirm that you took the steps that Kaniz suggested above? Email is the best way to get in touch with the correct team that can help with Community Edition login issues. community@databricks.com .
Thanks for the candor - I'll be waiting for your reply so I can check in on what is going on with your account.
08-23-2022 07:49 PM
08-23-2022 08:22 PM
08-23-2022 08:41 PM
08-24-2022 09:10 AM
@mikew You have every right to be frustrated! I wish the process was better - trust me, it's a topic of discussion every single day. Thanks for getting back to me 😊
08-28-2022 04:50 AM
on https://community.cloud.databricks.com/login.html site, I login with correct username and password,
So I try Forgot Password, I receive email modify password, later, I modify password, But this operation is running, So Can't log?
09-02-2022 02:08 PM
Hi @dibo zhang, Thank you for reaching out!
Let us look into this for you, and we'll follow up with an update.
Please drop an email at feedback@databricks.com.
09-16-2022 06:34 AM
09-20-2022 10:02 PM
Still not working for me, Can someone help?
09-21-2022 09:30 AM
Of course! Please email feedback@databricks.com to contact the right people to help you @Shubhendra Pathak ! Thanks!
09-21-2022 06:09 PM
I'm getting the same error. And I don't receive the email to reset the password either.
You entered an invalid email or password, or your workspace access is locked because of unusual activity.
09-26-2022 01:12 AM
I used it for 1 afternoon, and then the next day I cannot log in again.
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