10-25-2023 05:02 AM
Hi,
I'm using Azure databricks premium tier and lately, when I'm creating a new workspace and after that trying to browse to the admin members page, I get the following error:
Reload the page and try again. If the error persists, contact support. Reference error code: db9b1ff99dc643caa29e1d72a9e9154a
I can access the workspace, browse to the admin settings page. There I can go to groups tab and from there I can press on the admin group link. So far so good.
When I press on the members tab, a popup pops with the above error message.
I'm sure I was able before to access that tab. I even added users to that group. No idea what has changed since?
Can anyone shed some light on this?
Thanks
Gil
10-25-2023 05:43 AM
Hi @gilShin, Did you try clearing the browser cache and cookies?
10-25-2023 06:18 AM
Hi @Kaniz_Fatma
No I haven't but the problem started from a terraform procedure I was running that couldn't add users to the admin group. On top of that, I have asked one of my teammates to try and access the same tab from his laptop and it was the same result
Thanks
10-25-2023 06:20 AM
Hi @gilShin, Would you like to raise a support ticket with Databricks for the same?
10-25-2023 06:23 AM
Sure
How do I do that? I'm asking because when I tried to create a ticket before. it asked me for something (I don't remember what it was) that requires an account and a databricks insatnce that is not from one of the clouds.
If you ca point me in the right direction, I'll be glad to create one 🙂
Thanks
10-25-2023 06:20 AM
Hello, just found this using google. I have this exact same issue with Azure Databricks. Tried using Incognito in Chrome and Firefox, nothing worked. I'm unable to access and I get the same error.
10-25-2023 07:21 AM
Also having the same issue with Databricks.
10-25-2023 08:21 AM
Same issue here - both Chrome and Firefox.
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