Cluster failed to start

[555308]

I am getting this error in my Partner Databricks Account and I had tried several methods to start the cluster. As i don't have access to console.aws.amazon.com/ec2. I was not able to check the details/logs in the ec2 instance. I am getting the following error when I created a cluster.

[id: InstanceId(i-03dc3a53430ad8039), status: INSTANCE_INITIALIZING, workerEnvId:WorkerEnvId(workerenv-494631413219788-8e8e6777-c7f4-4b71-a9a7-64e325915706), lastStatusChangeTime: 1695626739912, groupIdOpt Some(0),requestIdOpt Some(0925-072521-ugauwqtz-f58fe073-1b5a-4cab-9),version 1] with threshold 700 seconds timed out after 705003 milliseconds. Please check network connectivity from the data plane to the control plane.

[-werners-]

Here is a similar topic:

https://community.databricks.com/t5/machine-learning/problem-with-spinning-up-a-cluster-on-a-new-wor...

To actually fix/analyse the issue, you need access to the EC2 console unfortunately.  I assume someone in the company has the necessary permissions.