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Administration & Architecture
Explore discussions on Databricks administration, deployment strategies, and architectural best practices. Connect with administrators and architects to optimize your Databricks environment for performance, scalability, and security.
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Not able to access Databricks AI assistant or create thread

Akpel27
New Contributor

The user can be able to see the databricks AI assistant but not able to access. However, he can access the assistant in different environments but not in one environment let's say QA. It is not the configuration, Network, or access issue. Not able to find the root cause because it is enabled to everyone in the org. Except one everyone has the access. What should be the root cause and how to trouble shoot? FYI: When try to open it is taking much time and giving that error.

Akpel27_0-1770753580757.png

1 ACCEPTED SOLUTION

Accepted Solutions

joelramirezai
Databricks Employee
Databricks Employee

Hello @Akpel27 ,

Have you tried removing cookies and cache from the web browser?. Could you try to check the error using the inspect tool ? 

joelramirezai_0-1770841305971.png

 

In the next section, you might find an error message:

joelramirezai_1-1770841359910.png

 



 

View solution in original post

1 REPLY 1

joelramirezai
Databricks Employee
Databricks Employee

Hello @Akpel27 ,

Have you tried removing cookies and cache from the web browser?. Could you try to check the error using the inspect tool ? 

joelramirezai_0-1770841305971.png

 

In the next section, you might find an error message:

joelramirezai_1-1770841359910.png