cancel
Showing results for 
Search instead for 
Did you mean: 
Certifications
Join dynamic discussions on Databricks certifications within the Community. Exchange insights, tips, and experiences to help prepare for certification exams and validate your expertise in data engineering, analytics, and machine learning.
cancel
Showing results for 
Search instead for 
Did you mean: 

Data Engineer Professional Exam – Assistance with Exam Suspension

Akash_Nimbalkar
Databricks Partner

@cert-ops @Cert-Team @Cert-Bricks @Cert-TeamOPS 
Hi Team,

I’m looking for some guidance regarding my Databricks Data Engineer Professional exam.

I initially scheduled the exam in online mode. Before the exam, I completed all the required system and compatibility checks, and everything passed successfully. However, after clicking “Take your exam,” instead of showing the first question, I received a “Your exam is suspended” message.

I contacted Kryterion Support, and they asked me to raise a ticket with Databricks. I did so, and my exam was rescheduled to some other day.

Before the rescheduled attempt, I also validated my system with our internal IT team, and they confirmed that everything was fine. I completed the system checks again before starting the exam, and all checks passed. Unfortunately, I experienced the same issue again, the exam was suspended immediately after I started.

I have raised another support ticket (#00998686) and am currently awaiting a response. If possible, could you please help me identify what might be causing this issue so I can address or fix it from my end? Alternatively, if the issue cannot be resolved for the online exam, could you please let me know if it would be possible to schedule the exam at a test center(offline mode) instead?

I would appreciate any guidance on how I can proceed. Thank you!

Akash Nimbalkar,
Data Engineer | Databricks Partner
1 ACCEPTED SOLUTION

Accepted Solutions

cert-ops
Databricks Employee
Databricks Employee

Hello @Akash_Nimbalkar ,

Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.

Please also review this documentation to prevent further exam suspension:

Behavioral considerations
Room requirements

Thanks & Regards,
@cert-ops

View solution in original post

1 REPLY 1

cert-ops
Databricks Employee
Databricks Employee

Hello @Akash_Nimbalkar ,

Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.

Please also review this documentation to prevent further exam suspension:

Behavioral considerations
Room requirements

Thanks & Regards,
@cert-ops