Databricks exam got suspended. Need urgent help

[Pri333]

Hello Team, 

I faced multiple interruptions and challenges while attempting my certification, The exam got paused 4 times where twice I had to show my desk and my entire room. Eventually my exam got suspended. I was not involved in any unfair means and I was about to review and submit my exam.

I have worked really hard and planned by taking leaves from the office in the specific schedule therefore I request immediate assistance as today is my last day of PTO. Please help me urgently.

Please resolve this on high priority, this is not fair with the time, money and efforts I have put in for this exam.  

Below are details:

username: priyamjain333@gmail.com

Exam: Databricks Certified Associate Developer for Apache Spark 3.0 - Python

Time: 15 Aug 2023 1600H Asia/Calcutta

I have raised a support ticket as suggested by kryterion support on the databricks tracker with IDs :

Req: #00358725

ef:_00D61JGc4._5008Y2GGvTU:ref

 @Retired_mod  @Anonymous .  @Sujitha 

[siju]

I just clicked on the launch and it got suspended. It is a frustrating experience after preparing for so long. Do not even tell a reason why. I have an empty room. Nobody even came to tell what happened. Kryterion support was rude and not helpful. They gave me a page that said nothing on what happened or what to do: https://kryterion.my.site.com/support/s/article/What-To-Do-When-An-Auto-Suspension-Occurs?language=e...

I have done many online exams with peasonvue and it always went smooth. I wish at least I'm told what happened or what I can do. There is absolutely no information or online support. I have spent so much time and resources and spending the whole day adjusting everything and schedules. I hope databricks sets this right soon

[Cert-TeamOPS]

Hello @siju ,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:

Behavioral considerations
Room requirements
Thanks & Regards,
@Cert_TeamOPS

[nagasrinivas]

HI @Cert-Team ,

My exam got suspended as the same way the people mentioned above, please resolve the issue on very urgent basics.

Request id : #00507768

Name : Naga Srinivas Sankar

email id : naga.srinivas@tredence.com

[Cert-TeamOPS · Accepted solution]

Hello @nagasrinivas ,

Thank you for reaching out to Databricks Community support!

We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Room requirements

Behavioral considerations

Thanks & Regards
@Cert_TeamOPS

[Surendher]

Hi @Cert-Team ,

Facing the same issue, the exam got suspended and raised a ticket for the same it's been already 48 hours and haven't got any update on it. Please look into the issue.

Request id: #00539133

Name: Surendher muthumanickam 

Mail id: surendher.m@tcs.com

[Ka134]

Hi @Cert-Team 

I have given the Databricks Data Engineer Associate Exam on 20. 12. 2024. I was continuously in front of the camera and an alert came and the proctor asked me to show the entire room and table. And I have shown him entire view. Later I was suspended from the exam. Though there was nothing suspicious, I was not allowed to continue the exam. Please solve the issue. I really need to complete the certification for my job further. It is mandatory in our company to complete the exam. Please look through the issue and resolve it as soon as possible. I want to complete the certification and start working on databricks based project for my company, so please consider rescheduling my exam soon. My request ID:00590021

[Cert-TeamOPS]

Hello @Ka134 ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS