Databricks exam got suspended. Need urgent help

[Pri333]

Hello Team, 

I faced multiple interruptions and challenges while attempting my certification, The exam got paused 4 times where twice I had to show my desk and my entire room. Eventually my exam got suspended. I was not involved in any unfair means and I was about to review and submit my exam.

I have worked really hard and planned by taking leaves from the office in the specific schedule therefore I request immediate assistance as today is my last day of PTO. Please help me urgently.

Please resolve this on high priority, this is not fair with the time, money and efforts I have put in for this exam.  

Below are details:

username: priyamjain333@gmail.com

Exam: Databricks Certified Associate Developer for Apache Spark 3.0 - Python

Time: 15 Aug 2023 1600H Asia/Calcutta

I have raised a support ticket as suggested by kryterion support on the databricks tracker with IDs :

Req: #00358725

ef:_00D61JGc4._5008Y2GGvTU:ref

 @Retired_mod  @Anonymous .  @Sujitha 

[cert-ops]

Hello @Mg_20,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. Please note that we cannot provide support or handle exam suspensions via community.

Please also review this documentation to prevent further exam suspension:

Behavioral considerations
Room requirements

Thanks & Regards,
@cert-ops

[Rajesh244]

@cert-ops Today my Databricks exam got suspended without reason. I set my system to maximum brightness, and initially the proctor accepted it. But after some time, without any changes in lighting or brightness, it was suddenly suspended.Need your help on the support ticket 00729733

[cert-ops]

Hello @Rajesh244,

Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.

Thanks & Regards,
@cert-ops

[jay_chaudhari]

Hi @Cert-Team 

Would require you help on below support ticket.

Request ID : #00730228

I have booked a slot for today I.e , 02 September 2025 10:30 AM  , for Databricks Certified GenAI Associate and while taking exam , it was suddenly moved to proctoring and asked me to show my room and I did that , it again asked me to show the walls and I did that too , I dont know what happened and I am the only one in my room and i didn't do any malpractice and after that ,My exam got suspended with out reason . I have raised ticket to support team also with all my details. Kindly reschedule as soon as possible .it is very urgent for me to do this certification .kindly reschedule as soon as possible @Cert-Team 

Thanks for the help.

Jay Chaudhari

[cert-ops]

Hello @jay_chaudhari,

Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.

Thanks & Regards,
@cert-ops