Databricks exam got suspended. Need urgent help

[Pri333]

Hello Team, 

I faced multiple interruptions and challenges while attempting my certification, The exam got paused 4 times where twice I had to show my desk and my entire room. Eventually my exam got suspended. I was not involved in any unfair means and I was about to review and submit my exam.

I have worked really hard and planned by taking leaves from the office in the specific schedule therefore I request immediate assistance as today is my last day of PTO. Please help me urgently.

Please resolve this on high priority, this is not fair with the time, money and efforts I have put in for this exam.  

Below are details:

username: priyamjain333@gmail.com

Exam: Databricks Certified Associate Developer for Apache Spark 3.0 - Python

Time: 15 Aug 2023 1600H Asia/Calcutta

I have raised a support ticket as suggested by kryterion support on the databricks tracker with IDs :

Req: #00358725

ef:_00D61JGc4._5008Y2GGvTU:ref

 @Retired_mod  @Anonymous .  @Sujitha 

[GargiVerma]

Hello @Cert-TeamOPS, @Cert-Team,

My Databricks Data Engineer Professional exam was scheduled for 14 February'25 at 16:00 hrs. I was sitting so close to the screen and the camera then suddenly, an alert appeared showing the room and table. I showed it to the proctor. After some time, my exam was suspended. I don't understand what the problem was. I raised a ticket almost 36 hours ago and haven't received a reply yet. Can you please look into my request, I'll be grateful.

Request ID: #00618113

Mail ID: gargi.verma@digivatelabs.com

[Cert-TeamOPS]

Hello @GargiVerma ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

[satabdi_swain]

Hi @Cert-Team ,

Would require your help this ticket: #00628585

My databricks data engineer associate exam got suspended in the mid way. I was asked to show the entire room which I did. I was not involved in any unfair means but still the exam got suspended. I need to finish this certification at the earliest. Please help me with rescheduling the exam as soon as possible.

[Cert-TeamOPS]

Hello @satabdi_swain ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS