Didn't Receive Databricks Gen AI Certificate

[Sam11]

Hi Team,
I've successfully passed the Databricks Gen AI Engineer Associate Certified exam, but I still have not received the certificate.

Databricks Certified Data Engineer Associate on 9th November 2025.

Result: PASS

Congratulations! You've passed the exam.

You will receive your certification via  credentials.databricks.com within 48 hours. Once you receive your digital credentials, you can create an account and join the Databricks Certified Directory

I have been checking for my certificate for a few days and haven't received it yet. Can you please look into this?

Thank You

[Louis_Frolio]

Hey @Sam11 , please open a ticket and the certification team will address the issue.

https://help.databricks.com/s/contact-us?ReqType=training

Cheers, Louis.

[Sam11]

Hi @Louis_Frolio ,

I submitted the request two days ago and would truly appreciate your time and attention in reviewing it whenever possible. Thank you so much for your support!

request #00780773