โ07-19-2025 09:07 AM
Hello @Cert-Team
I am writing to bring to your attention an issue I encountered while attempting the Databricks Certified Generative AI Engineer Associate exam on 19th July.
After answering approximately 10 questions, my exam was paused, and I was instructed to reboot my computer and relaunch the exam. I followed these instructions accordingly. However, after completing another 10 questions nearly, the exam was paused again, and I was asked to provide a 360-degree view of my desk and surrounding environment, including the walls and the bed. I complied with this request and showed them my setup.
Despite the fact that there was nothing suspicious or out of the ordinary in my environment, I was informed that my exam had been suspended due to "technical, behavioral, or environmental reasons." Unfortunately, I was not given any clear explanation regarding what specifically led to this suspension, nor was I informed if any action was required on my part to address a potential concern.
I have already raised a request (#REK3OT) for the same.
I kindly request @Cert-Team that you review the matter and reschedule my exam.
โ07-21-2025 01:55 AM
Hello @Mampi24,
We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. Please note that we cannot provide support or handle exam suspensions via community.
Please also review this documentation to prevent further exam suspension:
Behavioral considerations
Room requirements
Thanks & Regards,
@cert-ops
โ07-21-2025 01:55 AM
Hello @Mampi24,
We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. Please note that we cannot provide support or handle exam suspensions via community.
Please also review this documentation to prevent further exam suspension:
Behavioral considerations
Room requirements
Thanks & Regards,
@cert-ops
โ07-21-2025 03:11 AM
Hi @Cert-Team,
I have filed a ticket with the support team. Ticket number: #00703213
I kindly request @Cert-Team that you review the matter and please reschedule my exam.
โ07-28-2025 02:10 AM
Did they reschedule the exam as per your request?
โ07-28-2025 06:53 AM
Yes, they have rescheduled my exam
โ07-28-2025 06:45 AM
HI @Mampi24 did they reschedule the exam as per your request?
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