Exam suspended without any proper reason

[Shubhamkad555]

This is serious, I have paid and attempted exam ethically. I was not expecting this behavior a from proctor. 

I encountered Pathetic experience while attempting my DataBricks certification. Abruptly, Proctor asked me to show my desk, after showing he/she asked multiple times.. wasted my time and then suspended my exam, saying I have exceeded eyes movement and just few minutes left in exam. I have faced technical issues in between and continuously seated from 2:00PAM till 5:00 AM and due to continue seeing in laptop screen sometimes I have seen downwards during exam. 

I havent done any kind of suspectus activity, I have given many exam on kryterion , I am aware of guideline and rules regulation , as i am following but without any reason and prove they suspected exam , they dont have any suspected prove and not even strong proper reason as i connected to kryterion chat support , i have followed all rules and guildeline , we invest money to get certified not to get inconvence and get suspend running exam without any reason, as i have followed all guideline , i was giving exam properly , if they feel suspectus or anything to inform even , proctor must have to stop and chat or make a call , why they suspended without any reason , disguisting and disappoted , please restart my exam or reschedule , we invested money for that , its all inconvininece i faced by theirside , just restart my exam or reschedule, please reschedule my exam , i have to update result at work , its all inconvenient got from yourside without any reason just resolve my issue and reschedule my exam

. email - shubhsk407@gmail.com 

exam name - databricks certified data engineering associate

I want to file a complaint as I was not involved in any unfair means.

It's been 12hrs after file complaint and mailed databricks team no any response from them as well .

Please resolve this on high priority. And reschedule my exam as soon as possible 

[Shubhamkad555]

I have already filed case but no solution, it's already 18hrs +...I have to update to my team and manager, so please reschedule my exam, we put money for that you must have to resolve issue and reschedule, it's really urgent to give update of exam to manager and team by end of today .. please take action and reschedule immediately..I can't wait more..it's all cause inconvenience and disappointment because kryterion , please take immediate action and reschedule

My request -00555654

[Cert-TeamOPS]

Hello @Shubhamkad555 ,

Thank you for reaching out to Databricks Community support!

We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

[loius0044]

The exam was unexpectedly suspended without any clear or valid reason, leaving students confused and frustrated. No official explanation was provided by the administration, leading to speculation and uncertainty. Many had spent considerable time preparing and were left in limbo, unsure of when or if the exam would be rescheduled. This lack of communication and transparency has caused unnecessary stress and disrupted academic plans.