Missed the certification exam schedule - Reschedule is required

[RamaSubbaReddy]

Hi Team, @data_help @helpdesk 

I have missed the certification exam schedule. I thought it is 2PM instead of 2AM. Is there a possibility this can be reschedule to today anytime or tomorrow?

Thanks in advance for your comments.

Regards,

Rama

[arkumardufrain]

Hi team, 

I already added a few tickets since Saturday waiting for the reply. Please help me with this issue. I really would like to write the exam today itself. I really need to get certified today itself. Being Certified is very important for me. The Ui of the time scheduling was a bit confusing that's why I mixed up the time zone. Please understand the urgency of the issue and help me in this regards.
The applied tickets are

00641784
00641798
00641799

[Shekhar748]

@Cert-Team Please could you help me with the above issue.
Thanks

[arkumardufrain]

Dear @Cert-Team

I have missed the certification exam schedule. I thought it is 1:30PM instead of 1:30AM. Is there a possibility this can be reschedule to today anytime or tomorrow? The schedule page is a bit confusing as the afternoon box during schedule shows many time under it. So i thought the time shown below the the afternoon block was 1:30PM. Could you please help me in this issue.

Thanks in advance for your comments.

[Cert-TeamOPS]

Hello @arkumardufrain ,

We are sorry to hear that. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:

Behavioral considerations
Room requirements
Thanks & Regards,
@Cert_TeamOPS

[arkumardufrain]

Hi , 

I already added a few tickets since Saturday waiting for the reply. Please help me with this issue. I really would like to write the exam today itself. I really need to get certified today itself. Being Certified is very important for me. The Ui of the time scheduling was a bit confusing that's why I mixed up the time zone. Please understand the urgency of the issue and help me in this regards.
The applied tickets are

00641784
00641798
00641799

[Zozo]

Hi @Cert-Team @Cert-TeamOPS  @data_help @helpdesk , 

I scheduled a Data Bricks Certificate Assessment on Apr 1st, 2025, which I believed it was at 4.30 pm but it's actually at 4.30 am....Could you help me to reschedule this assessment to a very recent date? And I have also filed a request online, with the request number to be #00643409. Will be really appreciated for your assistance!

Thanks in advance for your comments and looking forward to the reply!

request #00643409

[Cert-TeamOPS]

Hello @Zozo ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

[Kaiwalya10]

I have missed my Databricks exam slot, which was scheduled for 2.30 am; I thought it was 2.30 pm. I want to reschedule the exam again. Please help me with that. My ID: Kaiwalyasevekar10@gmail.com

[Cert-Team]

@Kaiwalya10 rescheduled for 28 May 2025 1430H Asia/Calcutta - you can change to a date time that works best for you.