My exam has suspended , Need help Urgently (05/08/2023)

[FirozAhmad]

Hello Team, 

I encountered Pathetic experience while attepting my 1st Data Bricks certification. Abruptly, Proctor asked me to show my desk, after showing he/she asked multiple times. wasted my time and then I tell them that the eye movement detector is not working properly because My face is on screen and my eyes also but again and again the msg is on my screen is eye movement detect. and then they suspended my exam 

I want to file a complaint as I was not involved in any unfair means. Also, I want to request another chance. 

This is serious, I have paid and attempted exam ethically. I was not expecting this behavior a from proctor. I had few personal items like bottles and credit card lying around desk. this doesn't mean I was cheating. 

Please resolve this on high priority. 

Below are details:

username: firoz.ansari@nuvento.com

Exam: Databricks Certified Associate Developer for Apache Spark

Time: 5 August 2023 1300H Asia/Calcutta

Proctor asked me to connect with https://help.databricks.com/s/contact-us?ReqType=training, I didn't received ticket number.

Thanks. 

Regards, 

Firoz

 @Vidula Khanna​, @Priyadarshini G​ 

[APadmanabhan · Accepted solution]

Hi @FirozAhmad I see that you were able to restart the exam and complete it. Congratulations on acquiring your very first Databricks mainline credential.

[FirozAhmad]

Yes, finally I got the certificate. Thank you so much. for our support