Suspended during the exam

[Srinivas_85]

Hello Team, 

I encountered Pathetic experience while attempting my 1st Data Bricks certification. Abruptly, Proctor asked me to show my desk, after showing he/she asked multiple times.. wasted my time and then suspended my exam, saying I have exceeded eye movement . I have faced technical issues in between and continuously seated from 4.15 pm till 4:25 pm and due to continue seeing in laptop screen sometimes I have seen downwards during exam. 

I want to file a complaint as I was not involved in any unfair means. Also, I want to request another chance if I don't clear in this attempt. 

This is serious, I have paid and attempted exam ethically. I was not expecting this behavior a from proctor. 

Please resolve this on high priority. 

kindly help me in this scenario @Cert-Team @Kaniz_Fatma @Cert-Team @Sujitha 

Below are details:

username: srinivas.byadagi@latentview.com

Exam: Data bricks Certified Data Engineer Professional 

TIme: 14 August 16:45H Asia/Calcutta

Request id is #00519543

ref:!00D610JGc4.!500Vp0A64ma:ref

Regards, 

Srinivas Byadagi

[Kaniz_Fatma]

Hi @Srinivas_85, I'm sorry to hear your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours to resolve. In the meantime, you can review the following documentation:

Room requirements

Behavioural considerations

[Srinivas_85]

Okay,
Thanks @Kaniz_Fatma  , will be waiting for the support team to respond 

[Srinivas_85]

Hi Team,

I am writing to express my urgent concern regarding the status of my exam rescheduling request. I submitted the request over 17 hours ago and have yet to receive a response.

I was nearing completion of my exam when my session was unexpectedly suspended. Obtaining this certification is crucial for me, and this unexpected interruption has caused significant inconvenience and stress.

I kindly request an immediate update on the status of my rescheduling request. 
kindly help me in this scenario @Kaniz_Fatma @Cert-Team @Sujitha 

Thank you for your prompt attention to this matter.

Regards,
Srinivas

[Srinivas_85]

Hi

@Kaniz_Fatma @Cert-Team @Sujitha 
Given the importance of this certification, I kindly request expedited resolution and exam rescheduling.
Please do needful.

Thanks & Regard

Srinivas 

[Srinivas_85]

Hey @Cert-TeamOPS , @Cert-Team @Kaniz_Fatma @Sujitha 
It's been more than 30hours, Can you please help me .

[Cert-Team]

@Srinivas_85 did you provide the support team with a couple of dates and times you can resume your exam?

[Srinivas_85]

@Cert-Team  I haven’t received any response from the support team yet regarding rescheduling my exam. I’m available to resume my exam on either 16-08-2024 or 17-08-2024 at 10:00H Asia/Calcutta.

[Srinivas_85]

Hi @Cert-Team  @Cert-TeamOPS @Kaniz_Fatma @Sujitha @Cert-Bricks 

Can you please reschedule the exam . 

[Cert-Team]

@Srinivas_85 The support team has responded to your inquiry, please check your spam if you do not see it.