Databricks Exam Didnt get rescheduled despite contact

[Michael_SmoothS]

@Cert-Team @Cert-TeamOPS @Walter_C 
I have created a ticket already on Tuesday about a suspended exam in which the training support team agreed to reschedule the exam to just provide a date and time. I did this yesterday morning, I scheduled my exam for December 19 at 11Am but i have received no response. When can I resume my exam the time I wanted to take it is going to passed already. I can take the exam today any time just as long as it is before 8pm today. 

request number is 00587578

[Cert-TeamOPS]

Hello @Michael_SmoothS ,

We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS