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Unable to login to community addition account

le_clemo
New Contributor

Hello, I created a community edition account yesterday. Earlier today, I was still able to sign in and everything worked as expected. Now, whenever I try to sign in, I get the following error:

"We were not able to find a Community Edition workspace with this email. Please login to accounts.cloud.databricks.com to find the non-community-edition workspaces you may have access to."

This is actually the second time this happens to me. I've signed up with my work email, everything works fine, the next day I am told there is no community edition workspace associated with my email. I contacted the support team, who told me to try a different browser or an incognito window. Neither worked. They did not reply to my subsequent email.

I have also consulted the list of common login issues. Unfortunately, none of the solutions worked.

Any idea what might be going wrong?

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