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Community Edition signup issues

abhinandan084
New Contributor III

I am trying to sign up for the community edition (https://databricks.com/try-databricks) for use with a databricks academy course. However, I am unable to signup and I receive the following error (image attached). On going to login page (link in orange in error box) to see if password reset can help, I receive the following message from databricks:

"Hello, A request has been made to reset the password of your Databricks account. However, it appears that your user does not belong to https://community.cloud.databricks.com/login.html. If you would like to access this workspace, please contact your Databricks administrator or your Databricks support representative."

So it seems I don't have an account with the email address and I can't even create a new account. I would be obliged if this could be looked in at a timely manner as my databricks ILT is going on and getting this sorted would be essential, as then only the training could be completed. Please help.

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21 REPLIES 21

sslyle
New Contributor III

Yeah right. And support for the concern is trash.

Woody
New Contributor II

They currently have embarrassing 404 issues and URI issues on the create account page. Front end issues and OAUTH issues...idk what the requirements are for a job here...but that has got to be embarrassing- I am having the same problem...so that is 2021...and its 2023- so they never fixed it correctly since then.

cponnusa
New Contributor II

Same issue for me also.

 

RockSplendid
New Contributor II

I am facing the same issue with sign up and after pressing 'Get started with community edition', it runs into error and saying 'an error occured. try again later'

@Kaniz_Fatma 

Kaniz_Fatma
Community Manager
Community Manager

Please look at this link related to the Community - Edition, which might solve your problem.

I appreciate your interest in sharing your Community-Edition query with us. However, at this time, we are not entertaining any Community-Edition questions. We truly appreciate your understanding and hope you continue engaging with our content and offerings in other ways.

If you have any more questions or concerns, please don't hesitate to let us know. 

Thank you again for your understanding.

vinita_mehta
New Contributor II

I am also having the same issue. How to resolve this.

brokeTechBro
Visitor

Hello,

I get "An error occurred, try again"

I am exhausted from trying... also from solving the puzzle to prove I'm not a robot

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