I have not received my certificate and badge after 48 hours

[Ameliekong]

Hi there

I have passed the engineer associate exam but have not received certificate within 48 hours.

I have submit a question via this link

https://help.databricks.com/s/contact-us?ReqType=training

however nobody contacted me.

can anyone help?

[Anonymous]

Hi @Ming Kong​ 

Sorry for the inconvenience!

I have forwarded your query to Academy team. Please bear it with us!

Thanks and Regards

[Ameliekong]

hi there

thank you.

the request id is #00313464 ​

[APadmanabhan]

Hi @Ming Kong​ I Apologies for the delay in sending the badge as we have an issue with our credentials app. We are working with the vendor to resolve this. We expect to be able to grant your badge soon by end of this week.

We appreciate your patience.