Webassessor Secure Browser will not Launch during exam.

[vrajesh123]

Hello - 

I registered for the Databricks Data Engineering Associate Certification exam.  I hit an issue, their Secure browser would not launch, it just crashed - the only thing I could see in a flash is "bad request" and poof its gone.  

Spend over 2 hours with the Support at Webassessor and nothing worked.  I turned off all the firewalls, antivirus, even opened up my home network firewall and still nothing, their secure browser just would not launch. 

I tried with another laptop and that also did not work. Tried disconnecting my WIFI and use my cell phone as mobile hotspot and that did not work either.  SO going to a Public Library and taking this on an open WIFI is not going to work either.

I am not sure if the issue was my laptops/network or the issue with Secure Browser from Webassessor.  I requested for a refund and they have granted me the refund.  BUT I have lost the discount coupon from Databricks $100 off certification exam.  So now I am not sure how to proceed with testing as:

1. Secure Browser does not work - There is no option for on site testing in my area 
2. Lost my Discount 
3. Even if I register again paying full price, I am not sure it will work again. 
4. I would love to get back that discount code so that I can try one more time.

So not sure if anyone out here has had this type of issue and if so, how did you resolve it to take the exam? 

@DataBricks - please Help/Advice

Thanks, 

Vrajesh. 

[Kaniz_Fatma · Accepted solution]

Hi @vrajesh123, 

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[vrajesh123]

Hi Thank you, I've opened a ticket with databricks and I have also signed up for the exam again. So let's see if it will work this time around. 

thanks,