Databricks Community

Anonymous · ‎03-01-2022

Community Edition Login Issues

Below is a list of troubleshooting steps for failing to login with email/password at community.cloud.databricks.com:

Troubleshooting Tips

If this is your first time logging in, ensure that you did indeed sign up for Databricks Community Edition at databricks.com/try-databricks.

Signing up for a Databricks trial will not give you access to Community Edition

Note: If you never chose this ^ gray linked option upon sign in, you are not participating in the Databricks Community Edition.

If you signed up before May 14, 2022 -

Please confirm that the email you are using upon re-sign in has the correct upper/lowercase convention you used to sign up. Both the username part and the domain part are case-sensitive. The email upper/lowercasing you signed up with can be found in your initial welcome email:

Ex: if you are trying to sign in as john.smith (instead of John.Smith) @domain.net, you will get an error.

Your domain needs to be all lowercase:
- For example, John.Smith@YAHOO.COM should be entered as: John.Smith@yahoo.com.

And if your email domain is one of the following: @gmail.com, @googlemail.com, @hotmail.com, @live.com, enter your email as all lower case, remove any dots, and remove any “+” signs and everything after the plus sign from the username/email address.
- For example, if you signed up as John.Smith+work@gmail.com, you should login as: johnsmith@gmail.com

If you are still running into issues, your workspace might be locked temporarily because of unusual activity, please reach out to feedback@databricks.com.

Thank you!

Sudesh · ‎03-06-2023

When i try to login to community edition i get an error that my workspace has been locked. I'm not able to reset my password either

MikeW · ‎03-06-2023

About to celebrate my one year anniversary of being locked out with no support for Databricks. Thinking of making a cake.

Carkis7 · ‎03-21-2023

I dont receive the email to change my password

ampconsultingin · ‎04-17-2023

Hi team,

Password reset is not working, Reset form does not complete. I have created a support ticket

Ticket Detail:

Ticket Number: #00315275

Subject: Re: Password Reset Instructions

Status: New

Requester:

Priority: Normal

Ticket URL: https://help.databricks.com/s/case/5008Y00002AC2UW

Unique TicketId: [ ref:_00D61JGc4._5008Y2AC2UW:ref ]

I have tried multiple times, any ideas -- andy

MikeW · ‎04-17-2023

It’s been A YEAR and they still haven’t unlocked my account. Don’t hold your breath.

MikeW · ‎04-19-2023

Hi Kaniz - why thank you that would be amazing. My email is Michael.weinhauer@incorta.com. Thanks - Mile

SrinuM · ‎04-28-2023

I am not able to reset my password for communinty edition. i forgot my password and trying to reset?

databricks2k6 · ‎07-18-2023

I think its old post.i go through the steps but after the step 'TRY DATABRICKS' .is showing choose either aws,azure or google cloud so i choosed azure.

in next steps it is displaying 'TAKE ME TO AZURE DATABRICKS' so clicked then it displaying 'TRY AZURE FOR FREE' or 'CREATE PAY AS U GO ACCOUNT'. but it should be display Databricks Community Edition main page.

so kindly confirm whether Databricks Community Edition is still exist or databricks stopped this service?

heyyash · ‎08-12-2023

Hi I'm unable to login community edition since past few days. Earlier getting incorrect username/password error. Now getting 'We were not able to find a Community Edition workspace with this email.' error on login. Is community edition disabled? Please help. Ticket Number: #00354068

ashok2 · ‎02-05-2025

Hi, any update on this issue??

_buscarv · ‎08-25-2023

This worked for me:
If your email contains any special character, remove them and try again, e.g. email: john.doe@gmail.com -> jhondoe@gmail.com

Rajivalwar · ‎03-12-2024

Hi @Retired_mod

I have reset my password as well however it's not allowing me to login onto Community page while with the same account, I have logged in here to post this message.

Please refer the attached screenshot below

Request your help please.