Databricks Community

AshR · Wednesday

SSL certificate for customer-academy.databricks.com has been expired on 9-Jan-25. was issued on 15-Aug-24
We are not able to access customer-acdademy, which we were able to access till yesterday.

My internet & other websites are working well even www.databricks.com

@manasiwaghmare |

@AlexEsibov @JAnderson0620 @Alberto_Umana

Walter_C · yesterday

Can you please submit a support ticket with the training support team training-support@databricks.com.

AshR · yesterday

Had submitted first there, but received no response.

Firehose74 · yesterday

I cannot access Databricks Academy at all. If I connect via my Edge Favorites I get a message saying the site in not secure and I cannot get in. If I go to the Databricks homepage and navigate from there I get to the login screen, enter my email address and it says no such account exists. I have been logging in almost daily for months.

rebs687 · yesterday

same issue here

Paulaster · yesterday

This seems like a repeating problem for this customer-academy.databricks url. This is happening not for the first time: https://community.databricks.com/t5/data-engineering/databricks-academy-webpage-showing-insecure-con.... It is quite surprising and does not look good on databricks team when a simple issue of a certificate renewal keeps down a site that is used by a lot of people for learning purposes. Guys can you solve this issue permanently or have a reminder for yourselves day before the certifcate expires? It is just a bad look on a platform like databricks. Dissapointed.

Advika · yesterday

Hello @AshR, @rebs687, @Firehose74, and @Paulaster

Our IT team is currently working on resolving the issue, and it will be rectified as soon as possible.
Thank you for your patience and understanding.

AshR · yesterday

Thanks! 🙂

It's resolved now. Though expected proactive/faster action.

bassemad96 · yesterday

Same problem here. Used multiple devices, wifi, mobile data, different browsers,...

JustSomeGuy · yesterday

What will happen to those of us who were unable to attend a class because of this issue?

Advika · yesterday

As a temporary workaround, could you try accessing the platform in incognito mode by navigating to the Customer Academy link, selecting "Advanced," and then clicking "Proceed"? If the issue persists, please wait for some time, as the IT team is working to resolve it as quickly as possible.