cancel
Showing results for 
Search instead for 
Did you mean: 
Certifications
Join dynamic discussions on Databricks certifications within the Community. Exchange insights, tips, and experiences to help prepare for certification exams and validate your expertise in data engineering, analytics, and machine learning.
cancel
Showing results for 
Search instead for 
Did you mean: 

Databricks Certification Exam Suspended? Our Support Team Can Help

Cert-Team
Databricks Employee
Databricks Employee

Taking exams is so stressful already, and if your exam gets suspended it is extra stressful. Don't worry! Our support team is awesome and will help you get back on track.

The most important step is to file a ticket in our Help Center. Be sure to include the following details in your ticket:

  • Username
  • Exam name

NOTE: Please do not post your exam username publicly, such as here in the community forums, as this is private information.

The process will be faster if you can also offer a couple of dates/times that you are available to resume your exam. Once the support team has you rescheduled, you can log into your test taker account and resume your exam exactly where you left off. For more information please visit Certification FAQ

1 ACCEPTED SOLUTION

Accepted Solutions

cert-ops
Databricks Employee
Databricks Employee

If your Databricks certification exam has been suspended, here's what you need to know:

Support Ticket
Please submit a support ticket through the Databricks Help Center:
https://help.databricks.com/s/contact-us?ReqType=training

When submitting your request, please include:

  • Your username/account email
  • The name of the exam that was suspended
  • Your available dates and times for rescheduling

What NOT to Do
Please do not post your exam credentials, username, email address, or any other account details publicly on the Community forum.

What to Expect
The Certification Support team will review your case and assist with the next steps, including rescheduling if applicable. Response times are typically within 1–2 business days.

Please note that exam suspension cases cannot be reviewed or resolved through the Community. The Certification Support team will be able to assist you directly through the support ticket process.

View solution in original post

231 REPLIES 231

Adnan52110
New Contributor II

Dear Team,

I have faced the same issue of exam suspension of Databricks Data Engineer Certified Associate because of eye movement.

I've raised the ticket through help center with request #00395360.

Can someone help me to re-schedule my exam on 12th Novemeber 2023 : 11 PM EST.

Your help is really appreciated.

sb_data
New Contributor III

Please reply and reschedule it.

Thanks,
Shantanu

sb_data
New Contributor III

I have already replied on email <training-support@databricks.com> from my test email id.

Can you please check and confirm once you reschedule it on the given time.

I asked for 20 dec 2024, 8 PM IST.

Thanks.

nileshgupta
Databricks Partner

Dear Team,

I have faced the issue of exam suspension of Databricks Data Analyst Certified Associate because of his messaged me about some movement.

I show him my entire room everything. and now in web assessor account my exam in in-progress please allow me to give the exam asap

I've raised the ticket through help center with request #00499857.

Can someone help me to re-schedule my exam on 10th July 2024 : 2 PM IST.

Your help is really appreciated.

Hello @nileshgupta @

Thank you for reaching out to Databricks Community support!

We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Room requirements

Behavioral considerations
Thanks & Regards
@Cert_TeamOPS

Hello @Cert_TeamOPS

Thanks for the reply

Its really appreciated, Please do it asap.

Thanks & Regards

@nileshgupta 

litu009
New Contributor II

Hi Team,

I have faced the same problem. Raised request for the same #00514161.Did not get any response yet.

I want to take exam asap as it is required for me. Kindly help me to resolve this and schedule an exam in coming weekends.(10th Aug Saturday 11am EST or any available time)

Certification: Databricks Data engineer Professional

10th Aug Saturday 11am EST

Looking forward to your quick resolution. Thanks!

Cert-TeamOPS
Databricks Employee
Databricks Employee

Hello @litu009 ,


Thank you for reaching out to Databricks Community support!

We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Room requirements

Behavioral considerations

Thanks & Regards
@Cert_TeamOPS

Abid_Shaik
New Contributor III

Hi Team,

I have registered for Databricks Certified Data Engineer Associate on 23rd september 2024 8:00 PM IST.

After Launching the exam window , within seconds Exam has been suspended. 

@Cert-Team Please kindly help me on this issue.

@Cert-Team please reschedule my exam as soon as possible. I will be able to attend the exam on 25th september 2024 8:00 PM IST 

user name : Abid shaik

Exam name : Databricks Certified Data Engineer Associate

Thanks,

Abid Shaik

Hello @Abid_Shaik ,
Thank you for reaching out to Databricks Community support!
We know how frustrating it must be for you. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:
Behavioral considerations
Room requirements
Thanks & Regards,
@Cert_TeamOPS

ak_sri
Databricks Partner

Hi Team,

 

I am also facing the same issue my exam got suspended can you please help in this.

 

Ticket No - #00541060

Cert-TeamOPS
Databricks Employee
Databricks Employee
Hello @ak_sri ,
Thank you for reaching out to Databricks Community support!
We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements
Thanks & Regards
@Cert_TeamOPS

amit_ku
New Contributor II

Hi Team,

 

I am also facing the same issue my exam got suspended can you please help in this.

 

Ticket No - #00542974

Cert-TeamOPS
Databricks Employee
Databricks Employee
Hello @amit_ku ,
Thank you for reaching out to Databricks Community support!
We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements
Thanks & Regards
@Cert_TeamOPS